Privacy Policy

Welcome to Efurnished. This Privacy Policy explains how Dactylon Partners, LLC collects, uses, discloses, processes, stores, and protects information when you access or use websites, applications, platforms, portals, products, tools, features, content, and services provided by Dactylon Partners, LLC, whether operated under the Efurnished name or under any other trade name, assumed name, “doing business as” name, brand, product name, affiliated brand, successor brand, or any future product or service provided by Dactylon Partners, LLC from time to time (collectively, the “Services”). The Services include websites located at efurnished.com, any affiliated websites owned, controlled, or operated by Dactylon Partners, LLC, and any related applications, platforms, portals, products, tools, features, content, or services.

This Privacy Policy applies regardless of whether the Services are branded as Efurnished or under another Dactylon Partners, LLC trade name, brand, product name, affiliated brand, or successor brand.

For purposes of this Privacy Policy, “Efurnished,” “Company,” “we,” “our,” and “us” refer to Dactylon Partners, LLC, operating under the Efurnished trade name and/or any other trade name, assumed name, “doing business as” name, brand, product name, affiliated brand, or successor brand.

By accessing or using the Services, you acknowledge that we may collect, use, disclose, and otherwise process information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use the Services.

1. Information We Collect

We may collect information from or about you when you use the Services, create an account, submit an order, upload content, make a payment, contact us, interact with our website, or otherwise communicate with us.

Information You Provide to Us

We may collect information you provide directly, including:

name;
email address;
phone number;
company name;
billing information;
account login information;
property addresses;
listing information;
property photos, videos, and related visual content;
listing descriptions, property data, and marketing materials;
order details and project instructions;
client requirements, MLS requirements, or workflow instructions;
communications with us; and
any other information you choose to provide.

Content Uploaded Through the Services

If you use our web application or related tools, we may collect and process photos, images, videos, descriptions, property information, listing data, files, documents, comments, instructions, and other materials that you upload, submit, or make available through the Services.

This may include information about properties, addresses, property conditions, visual characteristics, furnishings, rooms, features, or other content contained in uploaded materials.

Information Collected Automatically

When you access or use the Services, we may automatically collect certain technical and usage information, including:

IP address;
browser type;
device type;
operating system;
referring URLs;
pages viewed;
links clicked;
date and time of access;
log data;
approximate location based on IP address;
interactions with the Services; and
other usage and performance information.

Payment Information

If you make payments through the Services, payment information may be collected and processed by our payment processors. We generally do not store full credit card numbers or complete payment card details on our own systems.

Information from Third Parties

We may receive information from third parties, including clients, agents, brokers, vendors, service providers, payment processors, CRM systems, MLS-related workflows, asset management systems, analytics providers, and business partners.

2. How We Use Information

We may use information we collect for the following purposes:

to provide, operate, maintain, and improve the Services;
to create, process, manage, and fulfill orders;
to upload, review, enhance, stage, edit, transform, analyze, or deliver images and other content;
to generate, review, optimize, or analyze listing descriptions and related content;
to perform quality control, compliance review, workflow review, and post-listing verification;
to manage user accounts and authentication;
to communicate with you about orders, accounts, support requests, and the Services;
to process payments and manage billing;
to provide customer support;
to troubleshoot technical issues;
to monitor usage, performance, security, and reliability;
to improve our products, workflows, automation, artificial intelligence tools, and quality control systems;
to develop new features, services, and product capabilities;
to personalize user experience;
to send administrative, operational, marketing, or promotional communications;
to protect our rights, users, systems, and business;
to detect, prevent, or respond to fraud, misuse, security incidents, or unlawful activity;
to comply with legal obligations; and
for other purposes disclosed at the time information is collected.

3. AI, Automation, Customer Content, and Product Improvement

The Services may include AI-generated or AI-assisted tools, including tools for image review, image enhancement, virtual staging, virtual renovation, virtual twilight, description generation, feature extraction, compliance review, quality scoring, recommendations, analytics, reporting, and workflow automation.

When you use the Services, you may upload, submit, provide, or make available photos, images, videos, property information, listing data, descriptions, text, files, documents, logos, brand materials, instructions, requirements, feedback, and other materials. We refer to these materials as “Customer Content.”

We may use Customer Content, Deliverables, property data, listing data, usage data, workflow activity, feedback, and related information to provide, operate, support, maintain, secure, analyze, market, and improve the Services and our related products, services, systems, tools, and technologies.

This includes using Customer Content, Deliverables, property data, listing data, usage data, workflow activity, feedback, and related information to develop, train, fine-tune, test, evaluate, validate, maintain, improve, and operate machine-learning models, artificial-intelligence systems, automation tools, quality-control systems, analytics systems, and related product features.

We may also use Customer Content to create edited images, enhanced images, virtually staged images, virtual renovation renderings, virtual twilight images, listing descriptions, compliance outputs, quality-control outputs, reports, analytics, recommendations, and other deliverables, outputs, or results generated or provided through the Services.

Where appropriate, we may use Customer Content, Deliverables, and related information in aggregated, de-identified, anonymized, or otherwise non-customer-identifying form for analytics, benchmarking, product development, model development, quality improvement, and business purposes.

Customer Content may contain personal information, including information visible in photos, videos, documents, property materials, or listing materials. You are responsible for ensuring that you have all rights, permissions, and consents necessary to upload Customer Content and to allow us to process it as described in this Privacy Policy and our Terms of Use.

You should not upload sensitive personal information, confidential documents, images of individuals, personal belongings, license plates, financial documents, identification documents, or other private information unless you have the necessary rights and consents to do so.

We may remove, mask, exclude, de-identify, or decline to process Customer Content that we believe may contain sensitive, private, infringing, or unauthorized material.

4. How We Disclose Information

We may disclose information in the following circumstances:

Service Providers

We may disclose information, Customer Content, Deliverables, property data, listing data, usage data, workflow activity, feedback, and related information to vendors, contractors, consultants, payment processors, hosting providers, cloud service providers, analytics providers, customer support providers, image processing vendors, AI technology providers, automation providers, email providers, CRM providers, and other service providers who help us provide, operate, support, maintain, secure, analyze, market, improve, train, test, evaluate, develop, or otherwise provide the Services, our systems, and related product features.

These parties may process such information only as permitted by us and subject to applicable contractual obligations.

Clients, Users, and Authorized Participants

If you use the Services in connection with a company, brokerage, client, institutional owner, operator, servicer, agent, or other organization, we may disclose information, content, order status, Deliverables, reports, and related workflow information to that organization and its authorized users.

Business Partners and Integrations

We may disclose information through integrations or workflows involving third-party platforms, such as asset management systems, servicing platforms, listing systems, MLS-related workflows, CRM systems, payment processors, and other tools used in connection with the Services.

Legal and Compliance Purposes

We may disclose information if we believe disclosure is necessary or appropriate to:

comply with applicable law, regulation, subpoena, court order, or legal process;
respond to requests from public or government authorities;
enforce our Terms of Use or other agreements;
protect our rights, property, users, business, or systems;
investigate fraud, misuse, security incidents, or unlawful activity; or
prevent harm or liability.

Business Transfers

We may disclose, transfer, assign, or make available information, personal information, Customer Content, Deliverables, property data, listing data, usage data, workflow activity, feedback, and related information in connection with any merger, acquisition, financing, reorganization, sale of assets, change of control, assignment, bankruptcy, or similar transaction involving all or part of our business or assets.

Marketing and Portfolio Use

As described in our Terms of Use, unless you notify us otherwise in writing, we may use Customer Content, Deliverables, before-and-after images, staged images, enhanced images, screenshots, project examples, listing examples, and related materials for our marketing, promotional, portfolio, case study, sales, website, social media, investor, and business development purposes.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, analytics tools, and similar technologies to collect information about your interactions with the Services.

We may use these technologies to:

operate the Services;
remember preferences;
authenticate users;
analyze website traffic and usage;
measure performance;
improve functionality;
support marketing or advertising; and
understand how users interact with the Services.

You may be able to control cookies through your browser settings. If you disable cookies, some features of the Services may not function properly.

6. Analytics and Advertising

We may use analytics providers to help us understand how users access and use the Services. These providers may collect information about your device, browser, usage activity, and interactions with the Services.

We may also use marketing or advertising tools to promote our Services, measure campaign performance, and understand interest in our products.

Depending on applicable law, certain analytics or advertising activities may be considered a “sale,” “sharing,” or targeted advertising. Where required, we will provide rights and choices described in this Privacy Policy.

7. Data Retention

We retain information for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, protect our rights, and support legitimate business operations.

Retention periods may vary depending on the type of information, the nature of the Services, user activity, legal requirements, client requirements, and business needs.

We may retain aggregated, de-identified, anonymized, derived, analytical, model-related, quality-control, security, and business-record information for longer periods where permitted by law and where such information no longer identifies, or is not reasonably associated with, a particular individual or customer.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for limiting access to devices and systems used to access the Services.

9. International Data Transfers

The Services are operated from the United States. If you access or use the Services from outside the United States, you understand that your information may be processed, stored, and transferred in the United States or other jurisdictions where we or our service providers operate.

These jurisdictions may have data protection laws that differ from those in your location.

10. Your Choices

Depending on your location and applicable law, you may have certain rights and choices regarding your information.

You may:

update certain account information;
unsubscribe from marketing emails by using the unsubscribe link in the email;
request access to certain personal information;
request correction of inaccurate personal information;
request deletion of certain personal information;
request information about how we disclose personal information;
object to or restrict certain processing where applicable;
opt out of certain marketing or advertising uses where applicable; and
exercise other rights available under applicable law.

To submit a privacy request, contact us at info@efurnished.com.

We may need to verify your identity before responding to certain requests. We may also deny requests where permitted by law, including where retaining information is necessary to provide the Services, comply with legal obligations, complete transactions, protect security, prevent fraud, exercise legal rights, or maintain business records.

A deletion request may not require us to delete information that we are permitted or required to retain for legal, security, fraud-prevention, business-record, transaction-completion, service-integrity, de-identified, aggregated, derived, model-related, or other lawful purposes.

11. California Privacy Notice

This section applies to California residents and supplements the rest of this Privacy Policy.

California privacy law may provide California residents with certain rights regarding personal information, including the right to know/access, delete, correct, opt out of certain sale or sharing of personal information, limit certain uses of sensitive personal information, and be free from discrimination for exercising privacy rights. The California Attorney General explains that CPRA amendments added rights including correction and limiting use/disclosure of sensitive personal information beginning January 1, 2023.

Categories of Personal Information We May Collect

In the preceding 12 months, we may have collected the following categories of personal information:

Identifiers, such as name, email address, phone number, account identifiers, IP address, and company information.
Commercial information, such as order history, services purchased, payment-related information, and transaction details.
Internet or electronic network activity, such as website usage, app activity, log data, browser information, and interactions with the Services.
Geolocation information, such as approximate location inferred from IP address.
Professional or employment-related information, such as company name, role, or business contact information.
Audio, electronic, visual, or similar information, such as uploaded photos, property images, videos, screenshots, or communications.
Inferences, such as preferences, workflow patterns, product usage, or business interests.
Sensitive personal information, only to the extent included in information you provide or upload, such as account login credentials or content that may incidentally appear in uploaded materials.

Sources of Personal Information

We may collect personal information from:

you directly;
your account activity;
your uploaded content;
your employer, company, brokerage, client, or organization;
agents, contractors, vendors, or authorized users;
service providers;
payment processors;
analytics providers;
integrations and third-party systems; and
public or commercially available sources.

Purposes for Collection and Use

We use personal information for the purposes described in Section 2 above, including providing the Services, processing orders, managing accounts, improving products, performing quality control and compliance review, communicating with users, processing payments, securing the Services, and complying with legal obligations.

Categories of Personal Information Disclosed

We may disclose the categories of personal information listed above to:

service providers and contractors;
payment processors;
hosting and cloud infrastructure providers;
analytics providers;
AI, automation, and image processing providers;
clients, organizations, and authorized users;
business partners and integration providers;
professional advisors;
government authorities or legal parties when required; and
parties involved in business transactions.

Sale or Sharing of Personal Information

We do not sell personal information for money. However, depending on how certain analytics, advertising, or marketing technologies are used, some disclosures may be considered a “sale” or “sharing” under California law.

Where required, California residents may opt out by contacting us at info@efurnished.com or by using any “Do Not Sell or Share My Personal Information” link or mechanism we make available.

Sensitive Personal Information

We do not use or disclose sensitive personal information for purposes that would require a right to limit under California law, unless we provide notice and the opportunity to limit such use as required.

California Privacy Rights

California residents may have the right to:

know what personal information we collect, use, disclose, sell, or share;
access personal information;
request deletion of personal information;
request correction of inaccurate personal information;
opt out of sale or sharing of personal information;
limit certain uses and disclosures of sensitive personal information, where applicable;
obtain information about our data practices; and
not be discriminated against for exercising privacy rights.

To exercise these rights, contact us at info@efurnished.com.

We may verify your request by asking for information sufficient to confirm your identity. Authorized agents may submit requests on behalf of California residents where permitted by law, but we may require proof of authorization and verification of identity.

12. Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

13. Business Contacts and Professional Users

The Services are primarily intended for business and professional use. If you interact with us in a business capacity, we may collect and use your business contact information to communicate with you, provide the Services, manage business relationships, send administrative information, and market our products and services.

14. Third-Party Links and Platforms

The Services may contain links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, content, or security of third-party services.

Your use of third-party services is governed by their own privacy policies and terms.

15. Changes to This Privacy Policy

We may modify, update, or replace this Privacy Policy from time to time. Any changes to this Privacy Policy will be reflected on this page.

Your continued use of the Services after changes are reflected on this page means you acknowledge the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us at:

Efurnished
Email: info@efurnished.com
Website: www.efurnished.com